Have a question? Find what you’re looking for in our FAQ.
Answers to common questions can be found within our helpful Frequently Asked Questions section. Search through the topics below. Can’t find what you are looking for? Drop us an email on firstname.lastname@example.org and we’ll do our best to help.
It’s simple. First you’ll need to login to your account (be sure that you have created a free account first). Once you have found a job (or jobs) you would like to apply to, simply add to your basket. When you are done browsing, click on the basket icon in the top corner and then hit the green tick box next to the job.
Yes you can. Just click on the ‘unsubscribe’ link at the bottom of the email newsletter when you receive it and you will stop receiving future updates.
There could be a number of reasons that an application is rejected. It may be that your skills and experience do not match what the role requires. It may be that the role has now been filled and we cannot accept additional applications. Whatever the reason, our team will endeavour to inform you at the earliest time. If you wish to discuss it in further detail, we will be happy to talk to you, so contact us.
It’s easy. Just click the login/register button at the top of the page and complete some basic details. It takes just a couple of minutes and it’s completely free.
Once logged in, click on your name at the top of the page. From the drop down menu, select ‘profile’. You’ll see the option to update your password at the bottom of the list.
The most likely reason for a failed CV upload is the nature of the file you are trying to upload. We accept Microsoft Word and PDF formats. Please try to keep file size below 5MB. If you are still experiencing difficulties, please contact us by email.
It’s not possible for a user to delete their own account. However, as you have a ‘right to be forgotten’ just get in contact with us, provide the details and we will close the account for you.
Once logged in, click on your name at the top of the page. From the drop down menu, select ‘profile’. Here you can edit all of your personal information including; attaching an up to date CV, changing contact details or providing a new profile picture.
Not all job applications are successful for many reasons. By applying for a job, your details will be included in our database which means we will be able to contact you with alternative roles that meet your requirements.